![]() Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at and issues ![]() Items ordered on/or after October 25th, 2023, are not guaranteed to arrive by Halloween. All packages are tracked with all carriers. We are not responsible for stolen or lost merchandise. We do not provide return labels, or cover return cost of shipping. Shipping costs are not refunded on any online purchase. Items sent back to us without first requesting a return, will not be accepted. ![]() If your return is accepted, we will notify you of our decision. Not all return requests will be accepted. To start a return request, you can contact us at Return requests will be accepted on a case by case basis. ![]()
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